Let’s take a look at the issue
I turned off the phone and removed the battery to remove the SD memory card that’s underneath (a major design flaw) and when I returned it, it was not the same! I noticed that many apps were refusing to work the way they used to! And the browser won’t load search results. I thought it was a connection issue ( Error 800704CF). but the error messages were about syncing with outlook ( Error 80070020).
At this point I was going to restore the factory default settings, which would have deleted everything on the phone and I would have to start all over!
After researching several error codes I realized it was far too simple!
I set the date wrong! (Error 80072F05) The easiest fix was to set the time automatically, to do this follow these three easy steps!
- Go to the main menu (swipe left from the desktop).
- From there go to Settings
- On the date and time settings, set all of the values to on (24-hour clock, set date and time automatically and Set time zone automatically).
and the phone went back to normal!
The codes I encountered were: 80070020, 800704CF and 80072F05. So if you face any of those the first thing you need to check is the time settings. I hope you found this tip useful, and please share it with your friends and family to help the blog grow!